The most common iLearn queries and where you can find the solutions

The iLearn Drop-in Clinic has wrapped up for Session 2 2021 and it was another great success delivering one-on-one help to 157 academic staff over the 3 week period.

The clinic operates in the lead up to every session to provide staff with personalised help with any iLearn issue. The service is supported by learning designers from across all faculties as well as the central Learning & Teaching Team. Lately, for obvious reasons, the clinic has been run over Zoom.

This session we collected stats on the type of issues people were seeking help with to identify areas where additional support and resources are required.

Here are the top 5 iLearn issues and where you can find further help:

No. 1 – Zoom

Here’s where to go for Zoom help:

Zoom Quick Guides – step-by-step instructions on how to do all things Zoom

Zoom for Teaching Module – An online self-paced module you can access anytime 

Displaying your Zoom links in iLearn – a short video demonstrating the recommended way to set it up

Teche Post – Zooming through Breakout Rooms 

Teche Post – 4 ideas for more engaging Zoom lessons

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No. 2 – GradeBook

TIP: It’s important to remember that you need to have entered all your online assessment activities first before you can weight activities in the gradebook.

Here’s where to go for GradeBook help:

GradeBook Quick Guides – step-by-step instructions on how to do all things Gradebook 

Faculty of ARTS requirements for setting up the Gradebook

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No. 3 – Lecture Recordings 

TIP: The easiest way to record a lecture is to record it via Zoom or Echo360 Universal Capture and upload the recording to your Echo Library.  From there you can share the recording in any unit.  

Here’s where to go for Echo360 help:

Lecture Recordings Quick Guides – step-by-step instructions on how to do all things Lecture Recordings 

Echo360 Universal Capture Module – An online self-paced module you can access anytime 

Teche Post – Common encounters with Echo360

Teche Post – Beyond the basics: Echo360 

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No. 4 – Groups

TIP: Make sure you enable Class Group Sync in iTeach when you activate your iLearn space (although it can be enabled at any time). Class Group Sync automatically creates groups in iLearn based on student enrolments. These groups are refreshed twice daily, meaning that when students change classes in eStudent, these changes will be reflected in these auto-created iLearn groups. It is also possible to manually create groups and groupings.

Here’s where to go for help with Groups:

Group Sync Quick Guides – step-by-step instructions on how to enable Class Group Sync 

Groups Quick Guides – step-by-step instructions on how to do all things Groups 

Teche Post – Now here’s an easier way to create assignment groups in large units 

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No. 5 – Turnitin

TIP: When cloning an iLearn unit from one session to another, Turnitin is the only activity that does not copy over and you need to create new Turnitin assignments.

Here’s where to go for Turnitin help:

Turnitin Quick Guides – step-by-step instructions on how to do all things Turnitin 

Teche Post – Turnitin setting changes to improve student academic writing 

Teche Post – Turnitin: What Percentage Is the Cutoff for Plagiarism? 

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Images:
Header image: Business photo created by creativeart – www.freepik.com
Question mark image: Photo by Emily Morter on Unsplash